By entering into the Membership Agreement with Webloyalty International SARL ("WL"), you will become a Member of the Webloyalty Programme ("Webloyalty Programme"). As a Member of the Webloyalty Programme, WL grants you the right to participate in the Webloyalty Programme which includes the right to earn cashback, purchase vouchers at a discount and to earn or receive other benefits. Collectively, the grant of the right to participate in the Webloyalty Programme and the right to earn and receive cashback and other benefits is referred to as the Webloyalty Membership Service ("Webloyalty Membership Service").
and the mytimerewards.co.uk website ("Website"). It may be amended from time to time in accordance with Clause 14 below. The Webloyalty Membership Service and
Website are owned and operated by WL. WL is a limited company registered in Switzerland, with registered number CHE-344.043.246, and its registered office is
at 23 route de Crassier (Business Park Terre Bonne, Bâtiment A3), 1262 Eysins, Switzerland.
to consumers who access and utilise WL's online registration page to sign up for the Webloyalty Programme under the domain www.one-time-offer.com. If you have any
(Business Park Terre Bonne, Bâtiment A3), 1262 Eysins, Switzerland.
WL recognises the importance of protecting the personally identifiable information such as your full name, telephone number and email and mailing address
("Personal Information") you provide to WL.
Personal Information; and (d) how you can correct or change the Personal Information WL holds about you.
of the Webloyalty Membership Service and this Website.
If you have a concern about your data or a question about this Policy for our Data Protection Officer, please contact them by email at firstname.lastname@example.org.
WL is the data controller for this Website.
WL have appointed Webloyalty France SAS as their nominated representative.
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2. What information we collect and how it's collected
WL collects and uses your Personal Information and data for the purposes of providing you with the Webloyalty Programme whilst ensuring you have a great and enjoyable experience.
It is up to you what Personal Information and data WL collect and you may decline to provide WL with it. However, if you choose not to provide WL with your Personal Information and data which is necessary to provide you with the Webloyalty Programme, you will not be able to use the Webloyalty Programme.
To become a Member of the Webloyalty Programme, you will be asked to provide a basic profile about yourself by
filling out an online registration form with your name, mailing address, email address and payment information
(including credit and/or debit card number and expiration date). This is necessary to authenticate your identity, register you to receive the relevant services including the day to day servicing of your membership and process your payment for the Webloyalty Programme. Without it, WL will not be able to sign you up and/or provide you access to the use the Webloyalty Programme. The data is also necessary to detect and if necessary withhold you from re-enrolling in the Webloyalty Programme where your membership was terminated due to a breach of terms and conditions such as misuse of the Webloyalty Programme or fraudulent activity. The specific legal ground we are processing your personal data on is under performance of a contract with you.
WL processes such information in accordance with
read their privacy policies.
After joining the Webloyalty Programme, WL may request that you verify your Personal Information previously
provided and provide additional contact information (your telephone number, for instance). You may also be
required to select a challenge question and provide the answer so that WL can assist you if you forget your
member identification or password. Any data requested helps WL to provide you with your benefits, and to
personalise and properly service your Membership.
Depending on the benefits that you elect to use, you may be asked for additional information to properly
service your Membership. For those benefits that require you to submit a claim, you will be required to complete
a form requesting information needed to process the claim. Depending on the type of claim and the circumstances
surrounding the claim, you may be required to provide additional documentation to support your claim.
Feedback and Surveys
From time to time WL may provide you, as a Member of the Webloyalty Programme, the opportunity to participate in
contests or surveys made available through the Website. If you participate, WL will request certain Personal
Information from you. Participation in these surveys or contests is voluntary. This will be to improve the Webloyalty Programme and services for your continued enjoyment and to assist in the development of new Webloyalty Programmes and services based on your feedback.
The requested information typically
includes contact information (such as name, email and/or mailing address) and demographic information. WL may use
this information to publish contest winners, to monitor Website traffic or personalise the Webloyalty Membership
Service (in the case of anonymous information collected in surveys) and to send participating Members an email
newsletter. WL may use a third party service provider to conduct these surveys or contests; that company will be
prohibited from using your Personal Information for any other purpose. WL will not share the Personal Information
that you provide through a contest or survey with any other third parties unless you so consent or as otherwise
Refer a friend
WL may offer a referral service so that WL can tell one of your friends about our Webloyalty Programme by forwarding
certain marketing communications and/or emails to an individual you believe may be interested in joining the Webloyalty
Anonymised data and Aggregated data
WL will use aggregated data, data from third party analytic providers such as Google Analytics (see section below), and the data WL collect about you through cookies including your online behaviour whilst using our services and your personal data to form a view on what WL thinks you may want or need, or what may be of interest to you. This is how WL decide which products, services and offers may be relevant for you. You will receive marketing communications from WL about similar products and services if you have requested information from WL or purchased goods or services from WL or if you provided WL with your details when you entered a competition or registered for a promotion and, in each case, you have not opted out of receiving that marketing by clicking the unsubscribe link in the email or SMS. WL will also use this data to tailor your servicing communications.
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3. How personally identifiable information is used and disclosed
WL may share your data if it is necessary to do so in order to provide you with your product/service, if WL have a legitimate business purpose for doing so, or if you have given WL your explicit consent to do this.
Please note that when you are redirected to a partner or third party website from our website, if you provide personal data to any of those partners or third parties, your data will be governed by their privacy statement/policy. You should read their privacy statement/policy before you submit any of your data to their websites.
Marketing data from third parties
- to identify you as a Member of the Webloyalty Programme;
- to provide the Webloyalty Membership Service and benefits that you request, and to communicate with you in that regard (including sending you emails related to the Webloyalty Membership Service and for billing purposes);
- to ensure the proper functioning of the Website;
- to meet research and product/service development needs and to improve the Website and the Webloyalty Membership Service; and
- to personalise your experience, including targeting the Website and the Webloyalty Membership Service to you.
WL may combine the information you submit under your account with other information made available to WL or third parties, including information WL receives from its marketing partners, and/or its benefits suppliers to better target the advertising and to improve the quality of the Webloyalty Membership Service.
When you communicate with WL (by telephone, email or otherwise), WL may record and/or retain those communications to be able to process enquiries, respond to your requests and improve the Webloyalty Membership Service. WL will process your data for legitimate business purposes namely quality assurance and training purposes and to ensure WL have collected and recorded any consent you provide over the phone. WL will always inform you if such recording or monitoring is taking place.
Where WL needs your consent
WL will ask you for your express opt-in consent before WL share your personal data with any company outside WL group companies for marketing purposes. WL will provide you with more information about the categories of these companies at the time of asking you for your express opt-in consent. This will typically be for products/services offered by other companies which may be of interest to you based on the product/service you have with us or may be for another purpose which will also be made clear to you at the time of obtaining your express opt-in consent.
WL will also ask you for your express opt-in consent before WL send you marketing communications about WL group company products/services that are not similar to what you currently have with us.
If you provide your explicit opt-in consent to receive such marketing communications, WL may provide you with further options where you can choose how to receive it, such as email, SMS, physical mail or telephone and the frequency of such marketing communications. If you have provided your explicit consent to receive marketing communications but later change your mind, you can edit your preferences on how you receive them, how often you receive them or even stop receiving them altogether by contacting WL or updating your preferences in your member profile page.
WL may disclose your Personal Information:
to WL's group companies, suppliers and service providers, to enable WL to provide the Webloyalty Membership Service to you, including WL's benefit suppliers, to third parties who process payments to or from you on behalf of WL, hosting companies, content providers and software and/or hardware vendors who may have access to WL's databases.
to the marketing partner that provided you with details of WL's offer to enable them to track the offer that you accepted from WL, and to enable them to undertake market research and data analysis in relation to, but not limited to, your shopping trends and behaviours. Data shared with the marketing partner may include name, address, email address, details on purchasing patterns and/or the status of your Membership, and will not be used for promotional or marketing purposes, and will not be disclosed by them to third parties, other than for the purposes stated above, who have undertaken in a binding agreement to process and maintain the confidentiality of your data in line with applicable law.
WL may also disclose your Personal Information to government, regulatory and law enforcement agencies to the extent disclosure is required or authorised by law and otherwise as WL believes is necessary or appropriate to satisfy any law, regulation or other governmental request, to operate the Website properly, or to protect or defend the rights of WL or the rights or well-being of WL's employees, users or others and/or if you are involved (or are suspected of being involved) in any illegal activity (even without a subpoena, warrant or court order).
If you provide explicit consent (either when joining the Webloyalty Programme or via the communication preferences pages available through your Member Profile area on the Website), WL will also share your Personal Information with its group companies so that WL and/or its group companies may send you information about other products and services which are not similar to the product and service you already have and which WL considers to be of interest to you.
If you provide explicit consent (either when joining the Webloyalty Programme or via the communication preferences pages available through the Member Profile area on the Website), WL may also share your Personal Information with third parties (who are not group companies) so that WL and/or those third parties may send you information about any products and services considered to be of interest to you. Note that third parties may have different privacy practices and WL encourages you to read their privacy policies.
WL may disclose certain information about you such as first name, first initial of last name and city/town of residence publicly as an example of representative savings and/or to identify you as a Member of the Webloyalty Programme.
As part of the Service, we may use the services of financial institutions or bank's subcontractors, subject to legal reporting requirements. In such circumstances these financial institutions or bank's subcontractors may carry out identity checks before any financial transaction is processed. Any information, which is processed by way of transfer to said financial institutions or bank's subcontractors, is intended for their use only and for this specified purpose only. As part of the Service, we may use the services of financial institutions or bank's subcontractors, subject to legal reporting requirements. In such circumstances these financial institutions or bank's subcontractors may carry out identity checks before any financial transaction is processed. Any information, which is processed by way of transfer to said financial institutions or bank's subcontractors, is intended for their use only and for this specified purpose only.
As a result, we may ask you to provide us with a copy of your proof of identity (ID/passport) as well as some additional information such as a banks statement, date and place of birth, address and phone number.
We inform you that your failure or refusal to provide the information requested will prevent us from providing the benefits of the membership and may result in the termination of your membership. There may also be some delay to us commencing delivering of your benefits to you as a result of these checks.
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What is a Cookie?
Cookies are text files containing small amounts of information which are downloaded by your internet browser and stored on your computer or other device when you visit the Website if you agree.
What are Cookies for?
What Cookies does WL use?
WL use the following cookies:
Can I decline cookies?
Strictly necessary cookies.
These are cookies that are required for the operation of the Website. They include, for example, cookies that enable you to log into secures areas of the Website, automatically see your cashback rewards and take advantage of the main features of the WL Programme. Without these cookies, you could continue to browse the Website but would not fully enjoy all of its features. These cookies are:
||Uniquely identifies members who navigate on our Website from their browser
||Permanent (until removed by Member)
||Defines the lists of retailers a Member of the WL Programme can access
||Used for viewing preferences of a Member
||For verification of the validity of a Member session on our Website
||Duration of the session
|ASP.NET _SESSION id session
|JOIN EMAIL SENT
||For verification of sending a join confirmation email to a new Member
||Used to determine if a user is authenticated.
||Duration of the session
||Used to enhance the browsing experience of the Website
Analytical/performance cookies. These allow WL to recognise and count the number of visitors and to see how visitors move around on the Website when they are using it. This helps to improve the way the Website works, for example, by ensuring that users are finding what they are looking for easily. Refusal of these cookies does not affect your use of the Website. These cookies are mainly third party cookies such as Google's:
These are used to recognise you when you return to the website. This enables WL to personalise content for you, greet you by your name and remember your preferences.
||To tell us if a user is already a member of our service.
||Permanent (until removed by Member)
These cookies record your visit to the Website, the pages you have visited and the links you have followed. Currently, WL do not use targeting cookies and if WL do, WL will provide you with a list of such cookies. Targeting cookies would be used to make the Website and the advertising displayed on it more relevant to your interests.
Yes, you can easily refuse one or even all cookies. Please remember that by refusing cookies you may still use the Website but you may not be able to access all of the Websites functionality and your access may be limited particularly if you decline the use of strictly necessary cookies.
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including strictly necessary cookies) you may not be able to access all or parts of our site.
To learn more, please follow the directions provided in your internet browser's “help” file or by visiting www.allaboutcookies.org
. WL has also provided you above with the relevant links which explain how to delete third party cookies that are used.
Third party cookies
This technology uses information about your previous visits to the Website and the third party websites upon which WL advertise to tailor advertising to you. In the course of serving these advertisements, a unique third-party cookie may be placed or recognised on your browser to enable WL to recognise you.
WL uses web beacons, provided by WL's ad serving partner, to help manage the inline advertising of WL. These web beacons allow WL and/or WL's ad serving partner to access individual cookies when a browser visits the Website. This allows WL to identify which advertisements or listings served by WL's ad serving partner bring users to the Website.
Web beacons are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of the users of the Website. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on the Website and are about the size of the period at the end of this sentence.
Like many websites, WL gathers certain information relating to use of the Website automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), return/exit pages, operating system, date/time stamp and clickstream data. WL uses this information, which does not by itself identify individual users, to analyse trends, to administer the Website, to track users' movements around the Website and to gather demographic information about the user base as a whole.
Customer experience analytics services
In order to analyse the behaviour of the visitors in the Website, WL are likely to use some customer experience analytic services. Through this technology, WL do not collect or transfer any personal identifiable information, using them only to record, on a completely anonymous basis, information such as mouse clicks, mouse movements, scrolling activity as well as non-Personally Identifiable Information text you type whilst on this website.
). You can choose to disable the ClickTale service at http://www.clicktale.net/disable.html
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5. Links to third party sites
The Website may contain links or references to third party websites and the privacy policies of these websites
read the privacy policies of such websites.
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6. Download Application
In certain cases you may be presented with the opportunity to download software from WL or its licensors and suppliers that may improve the Webloyalty Membership Services and the Webloyalty Programme. In such cases, you will be presented with, and required to agree to separate terms and conditions specifically related to the download application ("Download Application") prior to downloading the software.
At any time you can stop your use of this Download Application by uninstalling the Download Application from your computer. The only authorised means to uninstall the software is to use the Add/Remove Programs facility in the Microsoft Windows Control Panel. After the removal of the Download Application, you will no longer be able to use the features of this Download Application.
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7. How WL protects the security of Personal Information
The security of your Personal Information is an important concern to WL. All customer databases are held in a secure environment and (except for law enforcement authorities in limited circumstances), only those WL employees or other persons who need access to your data in order to perform their duties are allowed such access. Any of these employees or persons who violate WL privacy and/or security policies may be subject to disciplinary action, including possible termination and civil and/or criminal prosecution. Where you are using WL websites, WL take proactive steps to put safeguards in place to provide for the secure transmission of your data from your computer to WL servers. However, due to the inherent open nature of the Internet, WL cannot guarantee that communications between you and WL, and WL and you, will be free from unauthorised access by third parties, such as hackers. WL have implemented all necessary and reasonable technical and organisational measures to protect your data including:
- data minimisation and encryption of personal data;
- the ability to ensure the ongoing confidentiality, integrity, availability and resilience of processing systems and services;
- the ability to restore the availability and access to personal data in a timely manner in the event of a physical or technical incident; and
- a process for regularly testing, assessing and evaluating the effectiveness of technical and organisational measures for ensuring the security of the processing.
In addition, for any Personal Information you submit to WL through the Website, such Personal Information shall be transmitted to WL using Secure Socket Layer encryption.
You agree not to hold WL responsible for any breach of security except as set out in the Terms of Service. In addition, unencrypted email is not a "secure" means of communicating with WL, since email may be intercepted by a third party in the course of its delivery.
You are responsible for maintaining the strict confidentiality of your Membership password, and you shall be responsible for any access to or use of the Website or the Webloyalty Membership Service by you or any person or entity using a password provided to you, whether or not such access or use has been authorised by or on behalf of you, and whether or not such person or entity is your employee, relative or agent. You agree to (a) immediately notify WL of any unauthorised use of your password, membership number, or any other breach of security, and (b) ensure that you exit from your account at the end of each session. It is your sole responsibility to control the dissemination and use of your password, control access to and use of your account and membership number, and notify WL if you desire to cancel your Membership.
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8. Transfer of Personal Information outside the EEA
You can contact WL's Data Protection Officer if you want further information on the specific mechanism used by us when transferring your personal data out of Switzerland.
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9. Children's privacy
Protecting the privacy of children is very important to WL. Membership of the Webloyalty Programme is not open to anyone under 18 years of age. WL does not collect or maintain Personal Information from people whom WL knows are under 18 years of age. To prevent the collection of information from people under 18 years of age, WL requires valid debit or credit card information to sign up to the Webloyalty Programme.
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10. How to update your Personal Information
WL takes reasonable steps to ensure that the Personal Information it collects and processes is accurate,
complete and current, but WL depends on its members to correct or keep up to date their Personal Information.
When returning to the Member Profile section of the Website, you can review and update your Personal Information.
You may also change your password, but you will need to confirm your identity first. Any change to your Member
Profile on the Website will be recapped in an email that is automatically sent out by WL to the email address
on file in your Member Profile.
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11. Your Rights
You can update and amend your data held by WL if inaccurate or incomplete by emailing WL at email@example.com
, writing to My Time Rewards, Sentinel House – Airspeed Road, Portsmouth, Hampshire P03 5RF, calling us (please visit the Contact Us section on our website to always ensure you have our up to date number) or visiting your profile page if you have an online account.
Access, restriction of processing and erasure
If you would like to see the data WL process on you, restrict the processing of your data or have it deleted you can contact WL's Data Protection Officer who will investigate the matter and take you through the necessary steps to provide you with the data you requested or to delete it. If you would like it deleted, in particular any data which is necessary for WL to process to provide you with the product/service, you will no longer be able to use the product/service. If applicable, WL's Data Protection Officer will explain any circumstances where WL are not be able to erase your data such as the exercise or defence of a legal claim and situations where you can restrict the processing of your data. WL's Data Protection Officer will respond to your query within 30 days of receiving your request.
You can make choices about how your Personal Information may be shared by WL with third parties for marketing purposes and/or how your Personal Information may be used by WL for purposes not related to your Membership. WL enables Members to opt in to email marketing and to opt in to marketing from third parties by modifying their online profile. A link to this profile will be available in marketing emails. If you have provided WL with your explicit consent to receive marketing communications via email, you will normally find an unsubscribe link at the bottom of the marketing emails you receive or you can also unsubscribe to email marketing by sending an email to firstname.lastname@example.org
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WL retains your data for as long as you continue to use the product/service for the purposes explained in Section 2 and 3 above. When you cease your membership of the product/service, we will retain your data for as long as necessary to comply with our legal obligations, to resolve disputes and defend claims, as well as, for any additional purpose based on the choices you have made such as to receive marketing communications that you provided your consent to. In particular, we will retain call recordings, the data you supplied when joining the product, including complaints, claims and any other data you supplied during the duration of your contract with us for your product/service for a period of 7 years from termination or expiry of your service in line with industry standards and UK statutory limitation periods for the defence of contractual claims.
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13. Compliance issues and Liability
WL has appointed a Data Protection Officer responsible for privacy matters. If you believe your Personal Information
you have further questions related to this policy.
Please contact the Data Protection Officer by email at email@example.com. If you are not happy with the response you received or believe your data has not been used in accordance with this policy and therefore not processed in line with applicable laws, you may lodge a complaint with the Information Commissioner's Office (ICO), the UK Supervisory authority. We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
WL shall assume responsibility for the Data that You submit if WL fails to honour its duty to provide reasonable protection of your personal information. It should be borne in mind, however, that you cannot hold WL accountable for a security violation unless if WL is at fault, in which case WL's liability shall be subject to the limits as set out in the Membership Terms of Service.
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If WL is going to use your personal information in a manner different from that stated at the time of collection, you will be notified via email, and you will have a choice as to whether or not WL uses your personal information in this different manner.
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